This Privacy Policy describes how PuentePrime Appliance Repair (we, our, or us) collects, uses, and shares information about you through our website and related services. By using our website or services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Information We Collect

We collect personal information that you provide to us voluntarily when you use our website, such as when you fill out a call request form. This information may include your name, phone number, and email address. We also collect non-personal browsing data automatically through cookies and web beacons to improve your user experience.

How We Use Your Information

Your personal information is used to facilitate service-related communications. By providing your information, you agree that we and our partners can contact you via phone, email, or text for operational purposes, including scheduling service calls and providing updates on your service requests.

Information Sharing Practices

We do not sell your personal information to third parties. However, we may share your information with our trusted partners to fulfill operational and service needs. These partners are bound by confidentiality agreements and are only permitted to use your information in connection with providing services to us or on our behalf.

Legal Terms and Limitation of Liability

By using our website, you agree to waive your right to sue or take any legal action beyond direct negotiation in connection with disputes related to the website or services provided by us. Any claims will be limited to a maximum compensation of $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Opt-Out Policy

If you wish to opt-out of communications from us, you can contact us at (626) 248-8790. Please note that it may take a reasonable amount of time to process your request, and you may still receive communications during this period.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. It is your responsibility to review this Privacy Policy periodically for any updates or changes.